Level 3 outage frustrating voice customers across United States Social networks exploded Tuesday morning with customer inquiries and complaints because of a Level 3 Communications network outage across the United States. Though by noon, reports had started spilling out that service was returning in certain spots. It appears the outage started around 11AM EST, and according to the outage tracker Downdetector, hot spots on a heat map appear particularly colorful up and down the east coast and in California. Reports also surfaced of outages at Verizon, AT&T, Sprint and other service providers, possibly because of their use of Level 3 infrastructure, a major Internet backbone. Twitter Broomfield, Colo-based Level 3, which last month cut about 70 jobs across the country (not one of its bigger layoffs), has acknowledged the outage on its social media channels, including Twitter and Facebook. Twitter Even the company’s website was having some issues Tuesday morning. Level 3 Nothing doing at Level 3’s website on Tuesday AM UPDATE: Level 3 did post on Facebook at about 11:30pm EST that it had restored services: On October 4, our voice network experienced service disruptions that affected some of our customers in North America. We know how important these services are to our customers. We were able to restore all services by 9:31 a.m. Mountain time. We are investigating the root cause of the outage. UPDATE: Level 3 blamed an unspecified configuration error for the outage T-Mobile CEO John Legere was among those relieved with the outage’s end, as he tweeted out: Calling issues have been resolved by the provider, Level3 & is back to normal. Thanks for your patience. https://t.co/DIMKEldejM —John Legere (@JohnLegere) October 4, 2016 Social media sites, including Reddit, have been filling up this morning with questions and comments about the outage, as well as notifications by organizations to their patrons as to why their voice communications are out. Twitter Many expressed frustration over a lack of communication, while some chided Level 3 for not having such a redundant architecture after all, if speculation of a fiber cut was accurate. Level 3 has a growing enterprise services business. Twitter I’d like to thank Level3 for the outage that triggered a support nightmare today. ಠ_ಠ —Duane, House Sibilly (@valthonis) October 4, 2016 (Hat tip to colleague Jon Gold for sniffing out word of this outage on Reddit Tuesday AM.) Related content news Nvidia unveils new Blackwell systems, accelerates release of Spectrum-X networking The systems, announced at Computex in Taipei, will power what the company calls ‘AI factories’. By Lynn Greiner Jun 02, 2024 4 mins Generative AI GPUs news Singapore government pushes energy-efficient data center plan The city state is looking at greener energy sources and wants to make every aspect of data center energy consumption, from cooling to coding, more efficient. By John Leyden May 31, 2024 4 mins Energy Efficiency Data Center Design Data Center Management news Everyone but Nvidia joins forces for new AI interconnect Hyperscalers and chip makers, including AMD, Broadcom, Cisco, Google, HPE, Intel and Microsoft, are partnering to develop a high-speed chip interconnect to rival Nvidia’s NVLink technology. By Andy Patrizio May 30, 2024 4 mins CPUs and Processors Data Center news AT&T taps Cisco fixed 5G wireless gateways for WAN service Cisco Meraki devices are also part of fixed 5G wireless services from T-Mobile and Verizon. By Michael Cooney May 30, 2024 3 mins 5G Wireless Security WAN PODCASTS VIDEOS RESOURCES EVENTS NEWSLETTERS Newsletter Promo Module Test Description for newsletter promo module. Please enter a valid email address Subscribe